Skip to content

Add products to the cart

When to use this: every time you build a sale — this is the core of punching a sale.

Click Add product (Ctrl+F), type ≥2 characters of the name or SKU, and pick from the In Stock / Out of Stock results. The item is added at quantity 1 and its quantity field is focused, so you can type the count immediately. Each result shows its live stock.

Product search dropdown grouped into In Stock and Out of Stock results
Adding a product — type a name or SKU and pick from the In Stock / Out of Stock results. Each result shows its live stock; picking one drops it onto the cart at quantity 1.

By barcode

Scan into the same Add product bar (Ctrl+F) — there is no separate scan field. The code is matched against barcodes/SKUs, the product is added at 1 unit, and the bar clears for the next scan.

Other ways to add

  • Package — a pre-built bundle (may carry a service charge). Click Package to open Add Package, search or pick a bundle, then in its detail view set the package quantity and review the items table with per-line stock status (in / low / out) and any service charge before Add to cart.
  • CounsellorAdd an up-sell, substitute, or cross-sell from the Smart Counsellor panel on the right (see Smart Counsellor).
Add Package dialog listing service and product bundles with item counts
Add Package — choose a service or product bundle; each shows its item count and whether it carries a service charge.

Batch & expiry

Batch and expiry are chosen automatically — earliest expiry first (FEFO), then oldest stock. To sell a different batch, see Change the batch selection. Why FEFO: Batch selection (FEFO).

If it goes wrong

  • Item is out of stock — press S on the line to find an in-stock substitute, or capture the lost demand as a Missed sale. If the OOS line is still on the cart when you press Checkout, Smart Counter removes it and auto-records the missed sale.