Ailaaj Academy
Ailaaj Academy
Learn every corner of Ailaaj One.
Guides, release notes and answers for the whole platform — from the Smart Counter and Smart Counsellor to order management.
Ask AI answers from the Ailaaj guides — English or Roman Urdu. Prefer browsing?
Try
Browse by module
Every product surface has its own guides and version history.
AI
Smart Counter (POS)
Sell at the counter — cart, payments, holds, discounts and receipts — plus the Smart Counsellor AI selling layer.
4 guides · release notes
Order Management
Order channels, configuration, fulfilment, Operations Intelligence reports, and the CS Command Center.
7 guides · release notes
Platform
Cross-cutting setup — Support Tickets (report a bug / feature request), product versioning, Cloudflare routing, and platform ops.
4 guides · release notes
Custom Storefront
Connect your customer website — API keys, scopes, routing, and the Storefront API catalog.
2 guides · release notes
Warehouse & Procurement
Purchase orders, goods receiving, stock transfers, Auto STR, suppliers, and warehouse layout.
10 guides · release notes
Product Information (PIMS)
Catalog taxonomy — products, categories, storefront mappings, brands, ingredients, and packages.
5 guides · release notes
Clinic Management
Outpatient Clinic CMS — appointments, queue, consultations, prescriptions, and OPD billing.
1 guide · release notes
Claims Management
Corporate benefits — enroll organizations and members, triage claims, and adjudicate against plan balances.
1 guide · release notes
"Support Tickets Academy" · 6 August 2026
New
Platform. Academy topic — Support Tickets (report a bug, request a feature, track My Tickets).
Improved
Academy. Platform sidebar includes Support Tickets next to product versioning and Cloudflare routing.
New
Platform. Status reference — friendly bug and feature labels (Reported, Under Review, Shipped, Declined).
New
Platform. Explanation — when to file a bug vs a feature so triage and release notes stay accurate.
Ask AI Answers from the Ailaaj guides