Platform — Overview

Support & Tech documentation

Engineering and operations guides for the whole Ailaaj One platform — not tied to a single product module.

Guide	Purpose
Product line versioning	Ailaaj One / What’s New — platform, module, feature, and patch bumps
Support Tickets	Tenant how-to — Report a Bug, Feature Requests, My Tickets
Cloudflare routing map	Apex routing, `ailaaj.com` vs custom storefront domains
Support ticketing — JIRA resilience	Retry/backoff for outbound JIRA calls (TIX-16)

Engineering PRD (repo source, not published HTML): docs/specs/ticketing-jira-prd.md

Source files live under docs/{module}/. Published HTML is generated into public/docs/.

After editing docs or docs/manifest.json:

npm run sync:docs

Restart npm run dev after adding new doc files (Vite middleware picks them up on restart).

Path	Purpose
`/docs/`	Documentation home
`docs/manifest.json`	Module titles, guides, releases, hub cards
`scripts/sync-storefront-docs.mjs`	MDX/Markdown → HTML + sidebar + search index

Shipped feature documentation lives under each product module (Order Management, Custom Storefront, Smart Counter, Accounting) — not here.