Order Management — Release Notes v1.2
Order Management — Release Notes
Release date: 4 June 2026
Version: 1.2
Status: Live in production
What this release is
Order Management is Ailaaj One’s order-to-cash engine for pharmacies — it takes every order, from any channel, through confirmation, stock reservation, picking, packing, dispatch, and the sales invoice. One Orders list and one fulfillment pipeline cover every channel.
See the Order Management user guide for how to use it day to day.
What shipped
| Area | What it does |
|---|---|
| Multi-channel orders | Capture orders from the counter, phone, WhatsApp, hospital, your own website, and Shopify — all in one Orders list. |
| Order lifecycle | Draft → Confirmed → Partially fulfilled → Fulfilled (or Cancelled), with a full audit trail. |
| Stock reservation | Booking holds the exact stock for an order (earliest-expiry first) so it can’t be sold twice. |
| Execution & picklists | Book stock for confirmed orders and group reserved lines into picklists per warehouse. |
| Fulfillment pipeline | Pick (with shortfall handling), pack, dispatch, then raise the sales invoice. |
| Pending tracking | Unfilled lines split into items already on the way (a transfer) vs. items that still need purchasing. |
| Auto stock-transfer | A transfer is raised automatically when the fulfilling warehouse is short; incoming purchase stock can auto-transfer toward waiting orders. |
Order channels
| Channel | How orders arrive |
|---|---|
| Counter / phone / WhatsApp / hospital | Logged by staff in the hub |
| Your own website | Flows in from your customer site |
| Shopify | Flows in from a connected Shopify store |
What owners configure
- Which channels are on, per warehouse.
- Confirmation behaviour per channel — auto-confirm on creation, or wait for explicit confirmation.
- Reservations and auto stock-transfer (including which warehouses to pull from).
- Payment and shipping methods.
What staff do
| Workflow | Screen |
|---|---|
| View, confirm, cancel orders | Orders |
| Book stock, generate picklists | Execution |
| Pick, pack, dispatch, invoice | Fulfillment |
| Track backorders & transfers | Pendings |
Reservations & auto stock-transfer
- Reservations hold stock (earliest-expiry first) when booking runs; stock is only deducted when the sales invoice is created.
- Auto stock-transfer raises a transfer when the fulfilling warehouse is short, and can pull incoming purchase stock toward warehouses with open demand.
- Transfers are created automatically, but a warehouse still dispatches and receives them by hand.
Known limits
- Stock transfers are created automatically; dispatch and receipt remain manual warehouse steps.
- Full warehouse purchase-order / goods-receipt screens live in the WMS module.