Track my tickets

Goal: see the status of bugs and feature requests you have already submitted. Where: Support → Help → My Tickets (/support/tickets).

When you’d do this

• Check whether a bug is still Reported, being worked on, or Resolved
• See if a feature idea is Under Review, Shipped, or Declined
• Open a ticket for the full description and timeline

Steps

1. Open Support → Help → My Tickets.
2. Use All / Bugs / Features and the status filter to narrow the list.
3. Click a row to open the ticket detail and status timeline.
4. If the status is Waiting on you, post an update in the ticket thread with the missing detail.

My Tickets — search, filter by type or status, then open a ticket.

Ticket detail — description, steps, progress timeline, and live status updates.

Success looks like

You can find every ticket you submitted, read its friendly status, and understand the next step from the timeline hint.

Status at a glance

Kind	Typical labels
Bug	Reported → In Progress → Resolved → Closed
Feature	Submitted → Under Review → Shipped (or Declined)

Full definitions: Ticket statuses & fields.

Related

• Report a bug · Request a feature