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Open a till session

When to use this: at the start of every shift. Pick your till and open a session before you can sell.

Pick a till

Open the counter — in the app sidebar, Sell → Counter → Smart Counter Sale. If you don’t already have a session open, the till picker appears.
Choose your store and warehouse at the top. That warehouse’s tills are listed as cards, each showing a status, its current balance, and — for a till in use — who opened it and since when:

Status	What it means	What you do
Open · your session (green)	You already have this till open	Resume — straight back in, no balance to re-enter
Free (grey)	Available	Open it (enter the opening float — below)
In use (amber)	A colleague has it open	Join session if it’s a Shared till; otherwise it’s locked
Maintenance (red)	Taken offline	Unavailable

Till picker — store and warehouse selectors above a list of till cards, each with a status pill (Open · your session / Free / In use / Maintenance) and its balance — The till picker — pick the store and warehouse, then a till. Each card shows its status (your open session, Free, In use by a colleague, or Maintenance) and its current balance.

Open a free till

Click a Free till. The Opening cash balance pane opens, pre-filled with that till’s last closing balance — “Suggested Rs N from last closing” — so each till carries its own running float. Use a quick-amount button or type the cash you counted; if it differs from the suggestion, just change it.
Optionally Add an opening note, then press the Open button (it reads the till name and amount, e.g. Open Till 1 · Rs 5,000).

Opening cash balance pane — suggested float from last close, quick amounts, optional note, Open button — Opening cash balance — pre-filled from the till's last closing balance. Adjust if needed, then Open.

You’re done when

The header switches to Online and shows the till Balance. You can now add products.

Good to know

The opening float is per till. The suggestion is that till’s own last closing balance, not a shared number — so a till you reopen starts where it left off.
Resume vs Join. Your own open session is Resume (no balance to re-enter). A Shared till a colleague opened can be Joined; a non-shared in-use till stays locked until they close it.