Create a clinic practice

When to use this: you are the tenant owner setting up Clinic CMS for the first time, or opening a new branch under the same pharmacy/clinic group.

Who can do this: Tenant owner only. Doctors and receptionists cannot create practices.

Where to go

Admin → System → Clinic Practices (/settings/clinic-practices)

This page is for creating practices. Full profile editing (phone, address, billing rules) happens later in the Clinic CMS → Practices hub.

Admin → System → Clinic Practices — create a branch, then open Locations from the same row.

Steps

1. Open Admin → System → Clinic Practices.
2. Click New practice.
3. In Create clinic practice, enter:
   • Name — how staff will recognise the branch (e.g. City Care Clinic).
   • Code — short identifier used on invoices and internal references (e.g. CC).
4. Click Create.

What happens next

Step	Where	Why
Add locations	Locations on the same row, or Clinic → Practices → Clinic Locations	Appointments and doctor slots need at least one site
Assign staff	Admin → Settings → Users — create doctor/receptionist users and set Clinic Practices & Locations	Staff only see practices they are assigned to
Configure rules	Clinic → Practices → Settings	Queue, billing, prescription defaults
Set doctor schedules	Clinic → Consultation Slots (doctor or owner)	Booking calendar needs availability blocks

You’re done when

The practice appears in the Settings table with status Active, and you can open Locations for that row.

If it goes wrong

Situation	Fix
New practice button missing	You need tenant owner access to Settings.
Practice created but not visible in Clinic CMS	Refresh the page; confirm the clinic module is enabled for your tenant.
Doctors cannot book yet	Add at least one location, assign the doctor to that practice, and set consultation slots.

Related

• Configure practice locations · Update practice settings · Set consultation slots