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Add a root category

When to use this: you are starting a new branch of your internal taxonomy — for example Medicines, Personal Care, or Medical Devices.

Add root category dialog with name, description, active checkbox, and storefront mapping section
Add root category — name the category and optionally map it to storefront menu entries.

Steps

  1. Open Catalog → Classification → Categories and stay on the Categories tab.
  2. Click Add Category in the page header.
  3. Enter a Category name (required).
  4. Optionally add a Description and toggle Active.
  5. In Storefront category mappings, check one or more storefront menu entries if this taxonomy node should appear under those menus.
  6. Click Add Category.

You’re done when

The new category appears at the top level of the tree and the Root count in the summary rail increases by one.

If it goes wrong

MessageCauseFix
Category name is requiredName field is emptyEnter a name before saving.
No tenant ID availableSession/tenant context lostRefresh the page or sign in again.